Order support
Clear answers for the practical details, so you can spend less time wondering and more time moving forward.
Orders for physical items are usually prepared within two business days. Once your order is on the way, delivery timing depends on the carrier and destination. We will send tracking details when they are available so you can follow its progress.
If something is not right, you can request a return within 30 days of delivery. Items should be unused and in their original condition. Please include your order details when you get in touch so we can help make the next step simple.
International shipping is not currently available. We are focused on making every domestic delivery dependable first, and we will share an update with the community if that changes.